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BUSINESS
Arena Salon & Day Spa
3233 Southwest Freeway
Houston, TX

Rating:
(2.3)

HOURS    (Permanently closed)
UNKOWN ..!

REVIEWS
Time: Jul/03/2013 (5 years ago)
Don't waste your money by getting shellac nails done at this salon! My husband bought me a Mothers Day spa packet which included manicure and shellac polish. When I went to receive my service I made the mistake of not wearing my glasses and believe me, it was a mistake! When I got home, I saw my nails and they were horrible.. not kidding they were lumpy, half polished horrible! I decided to go back to show them their work and to let them know I was very disappointed with my service. After speaking with the manager who was very nice, he made me another nail appointment with one of their best employees free of charge. When I went back, this person did a horrible job as well. The shellac polish came off that same day. When I called the manager to let him know all my polish had came off, I was told they could not refund my money but that they could offer me another nail appointment but I said "NO thank you" why would I pay another sitter and spend gas to have another horrible job done. Their other services may be good but don't waste your money and an hour of your time getting a shellac polish because believe me they do not know what they are doing.

Time: Jun/06/2014 (4 years ago)
The customer service was great! they were very nice and willing to make last minute accommodations for me. My nail tech was super nice. The shellac mani came out really well. But pedicure was only ok. She cleaned my feet pretty well but she didnt smooth out the ridges and shine my toenails before applying the polish so it came out a little rough. Kinda looked liked I did my feet myself lol. Anyways overall very clean place and great experience!

Time: Jun/04/2014 (4 years ago)
This is under new management. The new owner, Sue, is extremely rude. The other stylists are no different. Don't give your business to this establishment, since it's ran by rude people. I'd go somewhere else.





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