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   BaoNail.com » MI » Grand Rapids » Alpine Nails & Spa

BUSINESS
Alpine Nails & Spa
3410 Alpine Avenue Northwest
Grand Rapids, MI

Rating:
(3.9)

HOURS
Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Aug/05/2018 (a month ago)
Do not visit this location. I called to check on availability for a pedicure and was told to come on in. When I arrived 20 minutes later, they seemed surprised that I arrived and told me to wait in a chair. I then proceeded to wait for 30+ minutes. When I finally said something, they assured me “2 more minutes.” When I pushed back and said it was getting ridiculous, an employee who was sitting around (that I hadn’t noticed not doing anything until then), jumped up and the owner/manager said he could help me. Why he didn’t help me 30 minutes prior is beyond me. In addition to horrible customer service, the location is dirty and the chairs are old and don’t function well for massages. Please take my advice and visit another place. This nail salon should not take your money! I’ll never go back!!

Time: Aug/14/2018 (a month ago)
Made appointment for my mother and I for manicures and pedicures. Very professional service with high marks for attention to all the details! Great customer service! Thank you!

Time: May/22/2018 (3 months ago)
I'm so impressed with this salon! I came in with a friend because I had shellac put on my nails 5 days ago at a different establishment and the polish was already peeling and was starting to get discolored. I got a deluxe pedicure (I didn't catch the lovely lady's name) and Andy did my shellac manicure! I was so so impressed. This is such a clean place and everyone is kind. I didn't feel rushed at any point and Andy really took his time making sure my nails looked FANTASTIC. I wish I had come here in the first place and I will most definitely come back!

Time: Mar/22/2018 (5 months ago)
Drove 45 minutes and received beautiful acrilic aqua blue flawless nails. I will be coming back. I was welcomed and was treated like their priority. Great customer service.

Time: May/12/2018 (4 months ago)
This is hands down the worst salon I have ever been to...I asked for something painted on my toe the tech wasnt able to understand what I was asking for I totally understand the language barrier I tgen had my brows waxed specifying repeaditly that I only wanted them cleanedup I did not want the shape changed at all I open my eyes to one of my brows thinned and totally not matching the othe i expressed my displeasure and it was not even acknowledged.





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