Time: Jul/14/2018 (2 months ago)
Beware of this nail salon. The technician I received to give me a pedicure was unprofessional, rude and down right just hurtful to my feelings as the paying customer. I was made to feel so unwelcome, unappreciated and ashamed.
The reason for these feelings is one I had an appointment at opening time this morning and was made to wait about 15 minutes.
Two, the technician scolded me for not picking a color off “the wall” prior to sitting in the chair. She told me to get up out of the chair with my wet feet, might I add and go pick a color. I did not know this was the procedure. Someone needed to explain this if it was going to became such a big deal later in my appointment.
Three, I watched the other technicians giving their customers basic pedicures and the way she did mine was much different and uncomfortable for me.
Four, I have a discolored and damaged nail from a previous bad, unclean pedicure five years ago and she made a big deal about the nail where other customers and technicians were watching. Then the tools and method she used on my feet and that nail hurt me badly. She kept going back to that nail, as if she wanted it to hurt.
Five, I didn’t get a quality pedicure. My heels, toes and feet still have rough skin. The polish job is just so-so. I could of done a better job myself in the comfort of my own home.
At this point, I was so disgusted with this salon and her individual behavior towards me. I have never been treated so poorly when going to a salon for what should be a relaxing pedicure experience. This experience was definitely not relaxing for me. I feel that for the treatment I received, the cost of this basic pedicure is not worth the money or time spent at all.
Time: Aug/30/2018 (2 weeks ago)
Service was sub par. In my opinion the atmosphere is not relaxing unless you are getting a pedicure. You won’t be offered anything to drink I assume because you don’t see anyone with drinks of any kind. My daughter asked for something to drink and received it. I am pleased with my eyebrows and believe that Nancy does them best.
My last visit was an attempt to have all things done in one place and establish a second location option that I could choose between. I typically have my nails painted in gel and pedicure done at another salon and stopped here to have my daughter and I nails and toes painted before her return to school. All regular polish was used, with the exception of my nails being in gel polish. Both mine and my daughters toes were painted fine. My daughters nails were not painted completely leaving large areas on the side of the nail uncovered. I told the lady that did my nails and she “fixed” my daughters nails in a very poor manner. The nail polish had already dried and she painted over the sides and it just looked tacky and poorly executed. I also addressed how my nails were not painted on the sides and how some nails were painted fully and others not covering the nail up to the cuticle. It basically looked like I needed a fill in or had had my nails painted for a while. She continued to tell me that what I was seeing was skin and could not be painted. My photos will show this is not skin and she just didn’t want to fix it. I dislike when people use language as a barrier or even at times an excuse to not give good customer service and I feel this was the case this time sadly. Instead of addressing my concern it was stated t was skin and she went in with her job helping someone else. Of course my nails have already began to chip after not even 1 week due to not being painted completely. They are chipping in the exposed edges. I did not bother speaking with management nor did the nail tech bother having someone else discuss with me. I just told my daughter we will continue to frequent our other shop where customer satisfaction is no question. Sadly I hoped to have a better experience with something that I felt to be pretty simple. I will continue to get brows here but that’s about it.
Time: Aug/27/2018 (2 weeks ago)
Awsome place to get your nails done. I will not go anywhere else.
Time: Jul/02/2018 (2 months ago)
They make you feel like you're their only client, I love my every two week visit. My wife likes it also...
Time: Sep/12/2018 (in the last week)
Love this place! They always do a perfect job!
