Time: Jul/25/2018 (7 months ago)
Aside from rude service and terrible quality of work the manager and the owner harassed me constantly for three days as the credit card company was processing my payment.
He obtained my phone number from when I called to make an appointment and proceeded to text me and call me repeatedly throughout the day for three days straight. Telling me my payment didn’t go through and that I needed to pay AGAIN. He kept asking for my credit card number over he phone so that he could run the number again, the payment had gone though it showed on my statement two minutes after he swiped and it said ‘pending’. It got to a point where I had to call the police to stop the man from calling and texting my personal number after I told him repeatedly that this is a personal line.
On top of the terribly personal experience my nails were crooked, terribly painted, i bled multiple times and when I went back to get them fixed after I complained FOUR TIMES. The manager said that I would receive the fix for free but after they finished redoing my nails, with the understanding that the redo was free of charge, as it was their fault, the manager asks me to pay ANOTHER 35$.
When I asked to speak to the owner, the owner says that I need to pay 35$ for today’s redo service and 35$ for yesterday’s service (which was terrible and ALREADY PAID FOR) for a grand total of 105$. Because the manager still didn’t understand that the transaction had went through.
In the end a customer standing near by offered to pay for me because she wanted the manager to shut up but it wasn’t about paying it was the harassing, stupidity, lack of respect, and lack of training that angered me.
The next day the manager SHOWS UP AT MY WORK PLACE!!!! He continues to harass at my job where customers are looking and staring.
Again this got so bad that I had to contact the police, to tell the manager and the owner to not contact my phone, stop telling me to pay additional 35$, stop asking for my credit card information and to stop showing up at my work.
Never ever go to this place I seriously felt troubled and scared after this experience.
Time: Dec/17/2018 (2 months ago)
My nails are beautiful! Great, friendly service!
Time: Nov/21/2018 (3 months ago)
They did an awesome job on my nails!
Time: Aug/09/2018 (6 months ago)
The staff are super nice.I love their kind ,I love their works.I would love to go to every single person in this place.They are clean and high quality products.I recommend everyone I known to go to Kimmy’s Nail.Thankyou for always taking good care of my Nails and feet.
Time: Jul/23/2018 (7 months ago)
I visited on Monday 07/22/2018 at 12:15. I was not greeted politely but, was told it would be a long wait. I asked how long was the wait she told me three hours. For my nails and feet to be done. There was 4 people in the salon at the time I went in so, i was confused why I would have to wait 3 hours. I called after I left and acted like I wanted to know how long the wait was for my feet and nails to be done and was told 1 hour so, I guess they did not want to serve me because I was black since everyone in there was white lol.
