Time: Jun/25/2018 (2 months ago)
David is a game changer. I've had lots of massages before and this is by far the best. Money well spent. The rest of the staff is kind and courteous as well. I'll definitely be back.
Update: I gave a friend a credit to use for a massage but saw that Massage Envy charged my credit card without my permission instead of using the credit (and I was still charged the $10 fee to transfer the credit.) One month later and I still don't have a refund.
Time: Jun/24/2018 (2 months ago)
The service itself is very good and accommodating to every individual's personal preferences, from gender of masseuse to the firmness of pressure and dressing down to comfort level.
However, you pay for an hour but only receive 50 minutes of massage as they use the first minutes when you first arrive in the room and prepare.
The worst part of this is the "membership". It costs less than one-time massages, but they describe it as a membership when it's really a 12 month contract. They also say that you can cancel at any time, but they don't say that only within the first month at any time. After that, you're stuck paying for 12 months even if you ask to cancel.
While they do not force your signature on their extremely worded contract, they do lie and do not tell you the whole truth of their cancellation policy.
Time: May/23/2018 (3 months ago)
Had a wonderful experience with Miriam. She was very receptive to my body and it’s needs during the massage. 5 stars if google would let me I would give more had an excellent experience. Thank you
Time: May/21/2018 (4 months ago)
Hi, Massage Eveny Long Beach Town Center is a great place in a great lcation, plenty of good parking spaces surrounded by restaurants and places to shop. I begin my experience with a warm and pleasant greeting from front staff. The rooms are private, clean and comfortable. David's massages are enjoyable, therapeutic and relaxing. David has been a part of my health team approximately three months now. My pain and muscle soreness has decreased significantly as my range of motion has improved. My time and money are well spent here.
Time: Jun/08/2018 (3 months ago)
Tried canceling my membership several times and they continue to give me the run around. I had to cancel my credit card after 5 months of trying and they will not refund me anything. When I did have a time I could make the service was below my expectations. Seems to be a total scam!! I now go to the one in Bixby Knolls. Staff is nice and the service is hands down better but now do COD to avoid that again!!.
