Time: Jul/22/2021 (3 months ago)
First off I want to say how pleased I am with the improvements of this location! I started shopping Sally many years ago when I lived in NH. I found this place when I moved to MA. It was close and convenient but at the time it was not a pleasant experience. The women/girls who worked there were very snooty and rude to me, and so after only a year or so I stopped shopping here all together.
I learned of some products from a friend and decided to give them a 2nd chance. I was greeted right away when I entered, and from the opposite side of the store! The ladies were very attentive and friendly! Never once did I feel ugly or undeserving of being there as I previously had.
It was very clean and organized and the young woman who helped me was very knowledgeable about her store and the products within. She gave me very nice advice. I complimented the place before I left as I was breathing a sigh of relief. It's not easy for women to shop beauty products... so many out there are snobby and judgy. I no longer see that here, very refreshing! I'll definitely go back! Thank you!
Time: Jul/17/2021 (4 months ago)
Worst customer service ever. Purchased 300 worth of stuff. Went back to exchange one of the products. Girl was rude as hell. Gave me an attitude god knows why. And in the end when asked about a bag to put the stuff I had just bought told I had to pay 15 cents. Horrible service.
Time: Jul/16/2021 (4 months ago)
Great service and very knowledgeable. Definitely worth the trip.
Time: Jun/21/2021 (4 months ago)
The women were very knowledgeable, friendly and helpful. Would highly recommend.
Time: May/22/2021 (5 months ago)
I have had great customer service every time I have gone in the store and interacted with Tori . She has gone the extra mile in assisting me to find what I need . I don't know much about colors and she has always taken the extra time to make sure I get all I need . I appreciate you Tori . You're a great asset !!!
