Time: Dec/07/2017 (8 months ago)
First of all, they are not the friendliest-the tech said 3 words tops! I’ve never seen such a quiet place where no one spoke. Plus-i had a broken nail and he practically took my nail off while taking it off..I asked him if he could have soaked it in something instead of pulling it off. He said I’m almost done. No apologies..really weird..I think they can be more personable-the tech at the Glen Mills location was very nice..
Time: Jun/12/2018 (2 months ago)
They don't do designs. Over priced pedicure that wasn't done right. I had to spend extra money on another pedicure two days later. My toes wasn't even fully painted. They only got one star because that was the lowest I could go.
Time: Jul/17/2017 (a year ago)
I am visiting from Florida and understand that nail services in Pennsylvania are significantly more costly. For example, a pink and white gel fill in my salon in Melbourne costs $27.00. However, whenever I visit, I typically go to Newtown Nails in Newtown Square, which is a little out of the way. So, I decided to try Edgmont Nails for the convenience. Tiffany did an excellent job on my nails. I asked for a pink and white fill, but no one told me that there was a distinction between a $45 pink and white service and a $55 pink and white with gel. When you view the price list, the $45 is prominent, but the $55 is hidden. Regardless, when I asked for a pink and white, I would have appreciated if someone had pointed out the price differential. Either way, this salon charges much more than Newtown Nails, about five miles down the street for the same service. I can get a pink and white gel there for $40 -- not $55.
Furthermore, as a business owner, I understand the desire to limit the processing fees for credit cards. However, it's unprofessional to demand only cash tips from customers. After they told me it was $55, I asked if I could add my tip to the total on my PayPal card, so that they would only have to run the charge through once and Tiffany could still get her tip. And yes, even though I was unhappy with the price, I still gave her 20% because she had earned it. Yet, she asked me to go down to Beneficial Bank in the shopping center (which is not my bank and would charge me a fee), simply because she wanted a cash tip. Presumptuous and unprofessional. And still, I gave her 20% because of the quality of her work.
For the duration of my time up here, I will use Newtown Nails. I suggest that nail salons like this one stop demanding how customers tip them and just appreciate their business. I'll never return to this salon again. I'm not impressed with the "Main Line' attitude and look forward to receiving the same quality service for almost $20 less when I get back to Florida. I wouldn't recommend this place to anyone.
Time: Sep/21/2017 (11 months ago)
Long wait and rushed service. Last time getting my nails done here.
Time: Jul/03/2013 (5 years ago)
Go elsewhere. They charge more and do sloppy work. 3 cuticle nicks, polish all over cuticles on both fingers and toes, bubbles in polish due to rushing. Two different techs did pedicure and manicure. I wish I had just driven further to the place I know.
