Time: Apr/27/2022 (2 years ago)
I never leave reviews but I decided to try a new place today and I really regret it. I got dip nails done and the gentleman I got was so unkind and rude to me, it just made for a horrible experience. I could be okay with that if he’d done my nails okay. They are a mess… they are on top of my cuticles and painful and all the shapes are just SO BAD. I have some coffin nails and same regular squares. Some are so far side ways and some have straight edges on one side and curved on the other. I also have cuts and my cuticles are covered with product. I asked nicely to have them a little extra square, I had to say it a second time because they clearly weren’t and he cut me off to say he knew already. Then at the end I asked for him to file a few to fix the disaster going on. He rolled his eyes and did it, and kept slamming the file down, sitting back and pushing my hand back at me. THEN at the end he said he added $10 to my bill “because of THE SHAPE I WANTED”??? I could actually cry with how painful they are and how horribly shaped they are. They are a mess. I’ve never had an experience like this before…. I could not believe it. I’m still stunned. I have never not tipped before but this was the absolute worst experience in well over 10 years of getting my nails done regularly..
Time: Apr/11/2019 (5 years ago)
Staff is friendly enough. I made an appointment and I wasn’t waiting very long. Very rarely do I go to a salon to get my nails done. Once or twice a year I’ll get a pedicure. This salon is pretty close to my home and so I figured I’d get a pedicure one day after work. They turned out well, my feet were very smooth. The next day my right big toe is swollen and has a cyst on the side, pus literally coming out of the side of my nail. I just hope it’s not a serious infection or something worse like staph. No use in trying to get my money back... sucks that I have to spend even more money to go see a doctor. I get that some times things are out of their control and that you take a risk when getting your nails done. Just wish the nail tech could have been more precise and take their time so my health isn’t possibly in danger (at my own expense).
Time: Jul/18/2019 (4 years ago)
I love coming here to get my nails done! I always get my acrylic, dip and pedicures with Henry. He’s such a personal artist! I’m an artist myself and he does them perfect every time. They last almost a whole month! I strongly recommend him!!!
Time: Feb/11/2021 (3 years ago)
I told her my nails didn’t look right, that they didn’t match and it was drastic. Like it was bad. And she was like I don’t know what you mean, where don’t they match? I pointed it all out and asked if she could paint over it because it looked so bad. She said yes and then had a 10 minutes conversation with the other Lady in a different language and I knew she was talking about me because she literally kept picking up my fingers to show the other lady. After it was all done they were all different shapes, sizes. It was completely rushed but yet somehow I was there for 2 hours. I had to go somewhere else to have them fix it. Don’t recommend.
Time: Sep/24/2018 (5 years ago)
I have gone to this nail spa on and off for about a year and just had my second very disappointing incident. I have been getting my pedicures and manicures for over a decade and haven't had such a bad experience. I was willing to give them benefit of the doubt after one younger male technician ripped a hang nail and made me bleed. This week, my technician pulled way too hard at the cuticle of my big toe and it became infected.
I just went back today to seek a refund to repay me for the money I had to spend on medical supplies and they refused. They said this happens. I was speaking with one of the owners as well.
I suggest going somewhere else if you are sensitive and want a high level of professional attention. I will be going elsewhere from now on. I hope they learn better customer service practices in the future and will be sure to share my disappointing interaction with all my friends and family that get their nails done.
