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BUSINESS
Elegant Touch Nails
38 Thoreau Street
Concord, MA

Rating:
(4.3)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

REVIEWS
Time: Jul/20/2018 (a month ago)
As a long time client of Elegant Touch Nails.. 3 words come to mind... Excellent, Consistant and Affordable... Lee and her staff have NEVER let me down. The quality of her staff and customer service expertise is unsurpassed. Go....you will not be disappointed!

Time: Jan/05/2018 (8 months ago)
I have been a client for years and Lee and her staff always take good care of me. She does a very nice job with my nails and the massage is the best around. Their prices are very reasonable and they are open at seemingly all hours ( I wonder when they get a break!) They are very popular and often busy so if you want VIP treatment my insider tip is to call ahead (even a couple hours will help) ask when it tends to be quiet and make your appointment then. I often make my appointments on Monday when it is quiet and more spa-like...ah!

Time: Aug/22/2017 (a year ago)
The atmosphere was very friendly and the ladies doing our nails were kind as could be. I got my nails touched up and they did a perfect job avoiding any trouble with my brittle nails. I would definenlty recommend you go here!

Time: Dec/30/2017 (8 months ago)
Aweful not clean. My cousin and couldn't get out fast enough.

Time: Aug/24/2016 (2 years ago)
Waste of time, money and brain power. I came in for a gel removal and regular manicure. The woman doing my nails (who is apparently the owner) only partially filed my nail and peeled up the gel, leaving my nails ridiculously thin. She didn't cut my cuticles or push them back. she didn't buff them because I had "weak nails" she pained them super unevenly, some of my fingers have nail polish down to my knuckles and some the polish starts half way up my nails. I went for eyebrow wax and pedicure too. She painted my nails in the waxing room, clearly trying to rush me out. She didn't let me wash my hands so cotton ball fluff was stuck in the polish. I asked her to remove it and we said it "wouldn't show". My cuticles are all peeling up, there is nail polish all over my hands. My eyebrows are fine, kind of thin even though I explained I needed just a clean up and to leave them thick and even kind of messy. I am furious. My nails aren't filed so they're rough and sharp and jagged. I get my nails done every week to two weeks and have gone to a variety of places. I have never experienced such a terrible nail salon. I usually go with the flow but I have literally never experienced anything like this. She removed the gel while I was getting my pedicure and kept knocking into me (so my toes are smudged) and she peeled off the gel and filed over my legs, leaving me dusty and itchy and just generally grossed out. Don't go here, you're better off having your six year old nephew do it.





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