Time: Apr/21/2018 (2 months ago)
No Thank You!!! Unfortunately our last experience was unfavorable last month. We fly in once a year and this time the staff was unwelcoming. The restroom was out of service??? We were surprised it was not functioning for such a store?? We decided to wait and purchase back in Florida where the staff is friendlier and a better selection of purses. No thank you to Rodeo drive Chanel.. Too many other stores around the world to choose from. Palm Beach & NY I’ll stick with you. You’re only as good as those that buy from you. It’s so sad the atmosphere has changed.. Shopping is supposed to be a fun experience and I shouldn’t ask the store to spend my money. Anyone seriously interested in purchasing come to Florida they treat you well and share their Experience and knowledge with you. Very professional and appreciate your business. Miami, Palm Beach, Tampa, etc. :)
Time: Mar/16/2018 (4 months ago)
This location has everything – Bags, jewelry, sunglasses, fragrances and everything else you would expect Chanel to carry. Prices aren’t cheap (obviously) but the quality is just unmatched and you will leave with top of the line products that are well worth their prices.
Time: Feb/21/2018 (4 months ago)
The worst shopping experience ever. Minnie's review here is right on point. I think the tall Asian lady (pale face) she was referring to is probably the same staff who assisted us. She definitely rolled her eyes at us. It felt more like a swap meet than a store at Rodeo. CHANEL Corp if you are listening the store needs major overhaul. Horrible experience!!!
Time: Apr/30/2018 (2 months ago)
Nasty salespeople, act like they own the store. Most of them live in Valley, loosers.
Time: Jun/27/2018 (2 weeks ago)
Last visit the service was not up to par as it has been in the past. I'm still optimistic.
