Time: Apr/08/2021 (9 months ago)
Ordered over $4000 nails supply including ( kids pedicure chairs, nails table and more, the young lady was also manager of the store she told us that they would ship everything out and we would get in 1 week and after 3 weeks later we still didn’t receive it, we called her so many times to complain about that, but didn’t care about the customer concerns she only care about the money that she took from us, after she got the money she didn’t that if the shipment had arrived to the customer or not, I called her and she kept making excuses and didn’t want to solve the problem, until today I still haven’t got my stuff yet, I’m living so far away so I can’t go the to talk face to face with to ask for money back or somethings like that.
This is my first time and also my last time to shop at this store with awful customer service
Time: Jul/23/2021 (5 months ago)
Absolutely terrible experience. Sent the wrong item and I have been fighting to get a refund for two months now.
Time: Jun/11/2020 (a year ago)
I guess the people that left bad reviews for this place do not aware of the fact that this is a wholesaler where customers normally have an account and always buy in bulk. While you cannot get an in store experience, they do offer pick up at store for online orders. I was able to order and pick up some face masks, hand sanitizer and gloves from Sam's Supply website a month back. I am happy with my purchase.
Time: Jan/08/2021 (a year ago)
If you don’t like to see smiling, you can come here. Bad customer service.
Time: Oct/11/2020 (a year ago)
Limited selections. But love the people 💙
