Time: Jul/05/2021 (a week ago)
Would love to experience the service and leave a better review, but their scheduling system is archaic. You make an appt. online, but that is only a request—not a confirmed appointment. You should receive a text with the confirmation, but we did not receive the text, so there was no way for us to know in advance that our appointment time was not confirmed when we arrived. Just make things easy for your customers.
*response to owner* (note that it deleted their response when I edited the review):
Yes, you see that there is again more conflicting information. Your reply to my first comment says that appointments must be made 2 hours ahead of schedule AND 2 weeks ahead of schedule. Which is it? And that’s not even the problem… we made our appointment 2 hours in advance, yet we didn’t receive a confirmation text like your response and website says. This isn’t going well for you… just make it clear for your customers please. This isn’t meant to be harsh for your business; it’s meant to be helpful feedback so you can improve in areas where you might need it.
Time: Jun/15/2021 (3 weeks ago)
Pedicure with Gel. Had Kenny. He was good and I really liked it. They are really nice and eager to please everyone. I am going to give them another try next pedicure and get them to do my nails. I'm a little picky about my nails....so we'll see how that goes. Def recommend pedicure!
Time: Apr/20/2021 (2 months ago)
This spa is beautiful and so clean!!! Everyone is professional and extremely experienced. Tony is my guy & he is a perfectionist! Seriously, the best nails Ive had since moving to Tennessee 5 years ago from NY. I am complimented often on my nails because they look natural & perfect. Dont go anywhere else....they have it done right here. You won’t be hurried through!
Time: Jun/29/2021 (a week ago)
Tina did my nails and I really appreciated how she took her time and made them look really good!! I will be back. Highly recommend.
Time: Feb/22/2021 (4 months ago)
My daughter and I had appointments at 4:00. They didn’t start my services until 4:35 and didn’t start my daughters until 5:00. They do really nice work but are getting busier and seems like they need more employees. Also they have increased prices but the sheets still have old prices listed. Was a little shocked.
