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BUSINESS
Regal Nails Salon & Spa
1002 Southeast National Drive
Ankeny, IA
http://www.regalnails.com/
Rating:
(2.3)

HOURS
UNKOWN ..!

REVIEWS
Time: Aug/04/2018 (in the last week)
I paid 80$ for a manicure, pedicure and shellac service. This would be no problem if they were done well. The young gal said she had been working there for 3 years, she did a decent job on my pedicure, except that it barely lasted a week. The polish scraped off and dint last a three day journey in Vegas. Secondly the older gal told me she had been there for 19 years. With this I expected excellence. First, I have real nails, that grow long and strong. She took a drill to the tops of them to remove the previous shellac. I asked her to soak them, she said no this is how we do it. I listened because after all she was the professional. Finally, after she filed the tops of my nails so thin they hurt and I jumped back in pain. She said she had to get the old shellac off. I then demanded she soak them the rest of the way off. She did, but the damage was done. After she put a thicker layer than normal of Shellac, they did last my three day journey to Vegas, however, when I returned home that week, they broke and split all the way to my flesh, causing raw flesh to be exposed. I had to cut them all the way down. It will likely take me three months to grow them back. DO NOT GO TO THIS LOCATION. I AM IN PAIN AND IT WILL NOT STOP UNTIL MY NAILS GROW BACK!

Time: Jun/26/2018 (a month ago)
I wish they would speak more English. The two ladies are very friendly and good at what they do.

Time: May/16/2018 (2 months ago)
It was very dirty, the lady next to me getting her nails done her nails were a mess! I went to get my eyebrows waxed and she burnt me horribly and pinched my skin so many times. She also left wax in my eyebrows. This was the worst place I have been to in a very loing time.

Time: Jan/23/2018 (6 months ago)
terrible customer service. the whole time i was getting my nails done, she was on the phone and towards the end, she was even FaceTiming someone. my nails look so terrible - they are so short and stubby. i asked for the dip manicure and i’m not sure what i got. $45 later & i am going somewhere else to have them fix it!

Time: Jun/11/2017 (a year ago)
I had a manicure done today. The two ladies there proceeded to talk about me and my friends in another language right in front of us even after we made a comment about it. When filing my nails they were really rough and a few times I visibly pulled my hand away because they were scratching my skin. At one point my finger started to bleed where my cuticle was because they were so rough. At the end they finished my nails and the edges were uneven and sloppy. I believe they have the capability of doing a good job but didn't. I would not go here. Bad customer service and bad quality. Waste of money and time.





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