Time: Apr/27/2018 (2 months ago)
I tried giving this place another try but I will never walk in this place again. I like to pay for convenience but this place is not worth it. Today I paid for a pedicure and noticed that the foot scrubber on my feet was used on another person after me, the towels that my nail technician used were all stained, dirty and used, and the the floor had food on it. It is just a really dirty place and nothing looks sanitized. The technician did the worst job on my nails and have to go to a nail place tonight (obviously not this one but near my home) to re due this mess. I asked for a NO CHIP and not even realizing till the 3rd nail in that she was putting a acrylic on. I was running out of time and unfortunately trusted this person. My nails are thick, its not even painted by my cuticle and they look so fake. Please save your $75 and go somewhere else.
Time: Jul/06/2018 (2 weeks ago)
The polish came out nice, but i am not a fan of just getting polish put on my nails. Is it just me or had the service at some of these nail shops going down. So she never did my cuticles, so my nails looks lopsided. I arrived at the nail shop on a Saturday about 1:45, there were 8 workers. 4 of them were sleeping in chairs, some were eating and some were on there phones. The lady that did my nails seemed a bit annoyed when I asked if she can help me pick out polish that was close to what I had. Then while she was doing my nails, she was talking to another girl who worked there. They were speaking so loud, in there Language. It was at time was too much, but i needed my nails done. The polish dont get me wrong came out nice. But i want to be pampered when I get my nails done. I paid 55, just to get them polished. I can do that at home and save money.
Time: May/09/2018 (2 months ago)
By far the Best nail services in the country. I travel the count y for work and have yet to receive service any where that beats 2q Chicago! Toi provides excellent nail services with a smile. My nails look and feel 100% natural when it’s done here.
Time: Jun/12/2018 (a month ago)
Charged me $40 for a no-chip polish change. FORTY DOLLARS. I went with my sister, who got a full acrylic set and the b*tch who did her nails had a nasty attitude the entire time and a very mean, nasty look on her face. She didn’t want to service her. They make up the prices as they go and they don’t want to service certain customers. They are extremely overpriced and not worth the astronomical prices they charge. If I could give zero stars I would. I will never be back.
Time: May/14/2018 (2 months ago)
The first time I got my pedicure from here they cut my pinky toe and it bled so badly I had to place a bandaid when I got home. What made it even worse was the woman used the pumice (purple and white scrub) when she cut my toe and did not sanitize it. It honestly should have been thrown away because that material can not be sterilized. They also didn’t take any precautions to sterile the pedicure area where my toe bled. I know this because I witnessed someone use the same chair while I was getting my manicure.
After this incident, I was promised a free pedicure when I come for my next service. I wanted to write them off, but I thought I’d give a chance. I went to 2Q two weeks later for a pedicure and manicure. Upon arrival, I was ignored about my pedicure appointment and then told I had to wait for the manager to receive a free service. I called the following day to make the appointment and the manager refused to do my feet for free. She claimed that I took too long, but that is not the case at all. I didn’t know there was a time limit? Either way I came within two weeks.
My toe is now bruised and will be healing the entire summer due to the negligence of the nail technician.
I really didn’t want to write this review but the way they handled the situation was so unprofessional, it must be told.
Ultimately I was given 20% off my nail services. I will not be returning.
