Time: Mar/31/2018 (a month ago)
I arrived late on Sat close to closing and they graciously agreed to do my gel mani. She did a very careful job - beautiful! - including hand massage. I am very happy with my nails and with the service I got.
Time: Mar/13/2018 (2 months ago)
I got a regular manicure done and two days later all of my nails were cracking and chipping. I don't know what happened, I never complain about my nails ever because I don't feel comfortable but in this case, I paid $13 for a manicure tipped the girl $5 and I really thought they would understand. When I called she told me that I could come in and she would take a look but that I can't expect a manicure to last that long. I didn't expect it to last 2 weeks, but definitely longer than a day and a half. I went in and she changed the polish color, but made me feel like I was annoying for telling her the truth and I was so uncomfortable sitting there when she was changing my nail color. Really a shame, but if they are going to charge the prices they want to charge they should really treat customers with respect if they want them to come back. Disappointing.
Time: Feb/13/2018 (3 months ago)
I do not recommend -- did a terrible job on my gel manicure. I went on Friday afternoon around 1 pm to get a gel manicure and by sunday one nail had completely come off and by Tuesday 3 nails had completely peeled off. I called to complain and seek a refund but they refused.
Time: Jul/29/2017 (9 months ago)
I don't know where the current 2.7 rating came from but my experience was great and I'm not a spa rookie! In town for just a short time and went to Enigma ready to have a "2.7" experience...at least my nails would be done! Right? No, what I found was a clean, professional experience. I even took advantage of the 10 minute massage while my previous gel nails were being removed. Thank you. I won't hesitate to come back!! Btw, my French manicure is perfect!
Time: Jul/10/2017 (10 months ago)
It was a small place with nice ladies. The place seemed clean from what I could tell but I do prefer liners in the pedicure tubs. Also their was some confusion about what they did and did not offer. For example, the "menu" offers paraffin but when we asked what it was the manager told us it wasn't available. I don't know if that means ever or just at that time.
