Time: Aug/04/2018 (2 months ago)
I was looking forward to going somewhere with 4 stars but I went in there and not a single worker (except one) looked at me. That went on for 5 minutes. Just sitting there not getting talked to or getting an estimate of how long it would take for someone to see me. I was just getting an eyebrow wax, no one asked what I wanted. Someone who did work there just kept talking to another worker and didnt have a customer. She looked at me several times but didn't talk to me at all. I'm very disappointed. Believe me I will never go back there. Where's the customer service??
Time: Aug/07/2018 (2 months ago)
Very disappointed. I used to love to come here as it had a diverse staff. Sure, owner is not best manager by the way she treats her employees but most seemed to make the best of it & one could tell they enjoyed what they did.
I recently went and got the typical “assembly line” service. The gentleman who assisted me was neither friendly nor did it seem like he enjoyed working with people nor did he seem to take pride in his work. 4 people came in after me and they all had to wait over an hour soaking! I was the lucky second person walking into the salon and even then I had to wait bcz the other two technicians were taking a break, which is ok but sad that none of their most requested technicians were longer working. The place is no longer diverse, friendly, nor time efficient (soaking people for over an hour so they wouldn’t leave, RIDICULOUS!).
The service was rushed and sloppy. I am a runner and had asked the tech to buff a little spot on my heel that I had been having issues with the roughness of the skin and it seemed like he became angry and started to buff my heel harshly and super fast as if he was purposely trying to burn my skin. I paid but left no tip & I really needed a manicure. Never again will I visit this salon; & it’s a shame!
Time: May/03/2018 (5 months ago)
So I just recently went there on Friday and I was so disappointed... I went there one time a couple of months ago and they did an amazing job! I loved my nails and the vibe was very peaceful. This recent time I went I waited for two and half hours before someone did my nails, once Nancy started them, she passed me over to someone else to finish my nails. So instead of taking care of me she decided she would help someone who has been there for 20 minutes over someone who was there for two and a half hours ! She was rushing and I understand that they were closed by the time my nails were even beginning to be started but that’s not my fault when I was there way earlier. So I didn’t really mind I just wanted to get my nails done and leave. So the lady who painted my nails was really friendly. Two days later my gel started to peel and my nails looked like I didn’t even get them done two days prior. I probably will never come here again.
Time: Aug/21/2018 (a month ago)
The reason this place is rated so high for me is KEVIN, he's AMAZING!! I can't stress that enough, extremely detailed, always looking to do what is best for you and takes his time with each customer, my mom sister and I absolutely LOVE going with him!!
Time: Jun/07/2018 (4 months ago)
Me and my wife are visiting from out of town and wanted to find somewhere to get a good pedicure, this place was great! My wife said this was one of the best pedicures she’s had. The pedicure chair reclines all the way back and props your feet up, which was really nice. The staff Is very attentive and polite. If we ever come back to El Paso, we will be coming back here. We highly recommend this place!
