Time: Aug/23/2018 (a week ago)
I was super excited to get a gel manicure, my first time coming here. My nail lady was kinda strange, she was laughing for a whole 6 minutes...and was constantly checking her phone. A customer actually asked my nail lady what she was laughing about... so annoying...not to mention she kept throwing my hands around with an attitude.
By the time she polished me I was admiring my color choice and I said out loud "Pretty" and my nail lady screamed WHAT?
I just wanted to leave at this point.... but of course I wasn't able to.. after telling me my total was $30 for just a GEL MANICURE!! They kept yelling at me because they couldn't figure out why my debit card could not be chipped or swiped on their device... Okay I don't know but I was thinking in my head maybe you should just type in my card number...but I didn't say anything more, I already felt embarrassed in front of the other customers that were watching...
After passing the IPad device around from nail person to nail person finally someone typed my card number into their device... Great.....20 minutes later.... I'm out of here and never coming back.
Time: Jun/30/2018 (2 months ago)
Disgustingly dirty...I had to ask the manicurist to use a new file because I questioned the sanitation. My gel manicure was not well done, particularly the cuticle. The ladies had very poor customer service skills, speaking only amongst themselves, not greeting customers, and paying attention mainly to their conversation. How they manage to survive as a business is beyond my understanding. I should if followed my intuition and left.
Time: Jun/30/2018 (2 months ago)
Wanted my acrylics shortened and gel applied to give a more natural look. Went to a place in L.A.. Service was rushed and the results showed just that. My nails looked bad. Came here and Trinie did an amazing job! I will be coming to this location for all of my mani/pedi needs from this point forward. Highly recommend.
Time: Aug/28/2018 (in the last week)
Tiffany and Mary and Diane and Linda and Christine and Heidi are the greatest. Have been goin for years!!!!
Time: May/03/2018 (3 months ago)
Went there for the very first time and I believe her name was Dian she is in older lady she was doing my nails at first it looked ok now it was almost closing time if they didn’t want to take me they shave said come next time but they did and still taking more customers! So she was doing my nails and also worried about what the other nails stylist doing on the other person nail ugh looking back in fourth any how rushing fast she was done with me and I’m looking at my nails and there close so I get up and paid ok and left! Got to my car and realized my nails are nasty there not squad like there supposed to be and to big so when back and we’ll doors lock anyways went back first thing in the morning the lady Dian was there I explain to her that I wasn’t happy with her work and in stead of fixing the she got all up set and start of talking her language out loud and I ask for the manger and if course there never there they say won’t be-in till Saturday that his name the owner any ways two nail styles came and helped me took them both 45 minuets to fix The issue with my nails to make them square and to fix them straight because they were cricket and bulky! Personally me she is too old to be working there but more power to her to work but do something else not nails! I learn my lesson no more older people to be doing my nails! And not for get when she does your nail she also cut my skin on the side of my thumb! She didn’t offer nothing only the other nail stylist did... oh and not coming back & not recommending this place to no one!...
