Time: Jun/17/2019 (3 months ago)
I LOVE THIS PLACE! I’ve been a loyal customer since this nail salon opened! I’ve recommended ALL MY FRIENDS AND COWORKERS Here! & ALL have LOVED this nail shop! They even stopped going to their usual nail place to come here. I %1000 recommend Diamond nail salon! Jonniboy is so nice and respectful & does an EXCELLENT JOB WITH NAILS! All the staff are FRIENDLY and attentive to your needs! I always get offered water and cookies which is always a treat! Ladies look no further this is THE SPOT!!
Time: Jun/03/2019 (4 months ago)
I’m one of the most empathetic customers a business could ever encounter. I hardly ever complain and I look for reasons to give you five stars. I stopped in Diamond Nails shop asking for service - what would originally have been a refill, possibly a full set. I’m not picky about the exact color on my nails I just want a neutral pink and a nice shape up. The hostess turned my visit into a complicated consultation that wasted 20 minutes. She recommended a soak off. I agreed. I was excited to try a new pink. Then the actual nail tech recommended blending a similar color over the existing color. I wasn’t opposed to that either. But as the consulting went on, I decided to just bear another day and stick with the tech who originally did the set. I felt they were talking me out of patronizing their business. I usually tip $20 for standard service. I’ve tipped up to 100% of my bill in my favorite nail shops: E Nails(Memorial), 3D Nail and spa (cypress), Tipsy Nails (Missouri City), Executive Nails (Highway 6). I will stick to the shops I’ve made relationships with.
Time: Aug/29/2019 (a month ago)
This is my second time coming here. Both for basic sets.
The first time i got a full set and my nails done.
And less then 2 full days my whole left hand was lifting. My pinky and ring ringer had completely fallen off. (I think the guy had completely forgotten to prime that hand none of the nails would stick )
When i returned to the shop, the guy at the front desk asked if i had been in a fight and laughed it off.
They fixed it of course and didn’t charge me. No further issue
The second time, i only came to get a pedicure. I didn’t want to risk another bad set.
From the moment i set down the entire service felt rushed. The lady sat on her phone the entire time. Which isn’t really an issue for me, But this lady just seemed totally disengaged.
Everything from there not being enough paraffin wax in the bag..to them not having the original color that i asked, so instead of her just telling me that and asking if i would like a different color, she chose the next color over. Without asked if that color was ok or anything.
I tried giving them a second chance but i don’t think i will be returning here.
Time: Apr/14/2019 (5 months ago)
I truly enjoy this place! Everyone is so nice. Mary is THE bomb. She always does an excellent job with my full set. Though she is my go to nail lady, I can go to anyone for a pedicure. I always enjoy how gentle they are. I totally recommend this place!
Time: Oct/03/2019 (in the last week)
Love it here, everyone is so nice... Tom does my hands and his Wife Mary does my toes!
