Time: Sep/14/2018 (9 months ago)
I was going on vacation and wanted to get a base tan. I spoke with the girl at the front desk and explained to her that I only wanted 1 month of unlimited tanning. She said that they could do that. I then asked if my credit card would automatically get charged and she said that it wouldn't as I made myself very clear, Now 4 months later after reviewing my credit card I see that I have been charged every month! I spoke with the manager, Sarah, and she said that she would speak with the owners. She also stated that they do not ever give refunds. I got a call back from her and she said that she could offer me 10 free tanning sessions. ARE YOU KIDDING ME!! They charged my credit card without my authorization. I was lied to by the employee and ripped off by this company Stay away from this place as they are dishonest and will rip you off.
Time: Jun/06/2018 (a year ago)
My experience at this location of Planet Beach was wonderful. I was welcomed by your associate Kelsey. She asked if I had ever been to the facility before. When I indicated no she took the time to take me on a mini tour of the salon and show me all it had to offer. I especially enjoyed the hydro massage bed and slim capsule. I would definitely recommend Planet Beach.
Time: Jun/23/2018 (a year ago)
Planet Beach Arrowhead by far is the best salon out there! Alex and Kelsey are amazing!! Awesome customer service, very friendly, and go above and beyond to make sure your experience is a great one. These girls rock!! Very knowledgeable, and always service with a smile!! Great job Alex and Kelsey!!
Amy Henry
Time: Oct/30/2018 (8 months ago)
The girls working were very nice, but it was the WORST spray tan I've ever had. I came out super blotchy and when I went into the machine itself I was standing in a puddle of cold water which was just gross. I feel like I wasted $30 and now I'm stuck looking spotted.
Time: Jun/22/2018 (a year ago)
The best salon in the valley!!! very clean, well decorated, great staff. Alex is very knowledgeable, friendly, and always makes my experience wonderful! I will definitely tell all my friends to go to Planet Beach Arrowhead location!
