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   BaoNail.com » FL » West Palm Beach » Winston's nail & facial lounge

BUSINESS
Winston's nail & facial lounge
211 South Narcissus Avenue
West Palm Beach, FL

Rating:
(4.1)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

REVIEWS
Time: Feb/04/2020 (a week ago)
Oohhh yah , I feel pretty

Time: Jul/25/2019 (6 months ago)
Very nice ambience, very convenient one stop shop, very accommodating, Antoinette my hairstylist is very professional and friendly,Mahbuba(Sweety) did my manicure and pedicure she's awesome. I will go back and I would recommend to anyone,they offer a glass of wine or water,nice touch. Love it there.

Time: Aug/31/2019 (5 months ago)
Went by there yesterday and there was a “For Rent” sign in the window. When they were open I was always happy with the service I received.

Time: Jun/27/2019 (7 months ago)
I have been getting my services with Janice at Winston’s for many years, I am always completely satisfied with my gel pedicure and manicure. 5 stars

Time: Jan/30/2019 (a year ago)
My eyebrows were ruined. I walked in for a quick eyebrow waxing, advertising 15% off for your first visit and a $15 waxing, and should have known better when both girls at the counter stared at each other and then at me for a moment when I asked for the waxing, before one stood up and tried to get the attention of one that was already busy with another client getting their nails done. I stood there and the other desk girl went back to her cell phone for a moment before the first girl walked back and said “I could do it, follow me,” and brought me to the very back of the salon. The experience was nice, you’re laying down and are under a cozy blanket, the entire salon is aesthetically beautiful but I’ll never be visiting again because she took the entire tail end of my right eyebrow off on accident. After she did it, she apologized but then tried to say that my eyebrow hairs are “too long” and it got caught in the wax. Which is why I went to the SALON to get them done. She tried to finish up and not completely ruin my other eyebrow, all while offering justifications for her just not doing her job properly and waxing off more than she should have, but the entire experience was just wasted when she was careless with my face. Whether it was carelessness or inexperience, as someone who also works in the service industry, I should have been turned away or told to wait for someone that has experience. The hesitation in both people up front told me that this was going to happen, but I was assured she knew what she was doing. She barely touched the other side in fear that she was going to screw it up, then put hydrocortisone on my face before asking if I was allergic. I’m not, but people in my family are, so I know first hand that it’s incredibly important to ask before putting any kind of medication on anyone. She was nice enough and I tried to save the experience for myself by being courteous the way, asked me a lot about where I’m from and why I was in the area when I told her where I was from. I wanted to walk out on the tab and refuse to pay for it, but I didn’t. I get to the front and there’s no 15% added for a first visit. I didn’t even want to argue at this point so I just paid. She has the audacity to give me her professional card and tell me that she does full body waxing and she dyes hair. I will never let this person touch another strand of hair on my entire body. I gave a dollar tip, walked out and cried on the way home. I went from a no makeup beauty regimen to needing to draw my eyebrows on every single day because the people at this salon either didn’t know or didn’t care enough to do this properly, something I do 4 times a year and now have to walk around for the next 3-4 months with half of an eyebrow and the other half makeup because of this. It’s been once week and in the area where she took the most hair out, I can already feel ingrown hairs coming back because I’ve never had those in particular waxed and she didn’t wax them properly since they were caught and not coated. The salon is very nice and I imagine they don’t mess nails up this awfully but it truly is a nail salon first and I would not trust even a more experienced facial waxing person there because of how bad I feel my eyebrows look. It’s at least a lesson for me and a chance to let other people know to stay away.





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