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BUSINESS
Grand Nails
2756 South Arlington Road
Akron, OH
https://grandnails-nailsalon.business.site/
Rating:
(4.5)

HOURS
Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 6:30 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Aug/22/2021 (4 months ago)
Yesterday at about 5:30 p.m. I came in for a manicure with dip polish. For over two hours my nails were drilled, filed and soaked in straight acetone for long periods of time. My thumb nail tips were drilled off, too. Then another technician took over and did my dip polish the right way. I was charged for the two tips the first technician drilled off and for the full price of a dip manicure from hell. The polish I had on when I came in was done by Grand Nails a couple weeks ago. That lasted barely two weeks and was cracked and darkened within two days. I work in an office, so I'm not hard on my nails. I am shocked Grand Nails charged me full price last night. Even charging me for the tips that the first technician destroyed. My finger tips are sore and dry from soaking so long in acetone. I've been a customer for quite awhile. I understand mistakes happen, but using up my evening, soaking and drilling for hours and charging me for tips the technician destroyed is wrong. I will not be coming back. Not because of the mistakes the technician made, but because Grand Nails charged me for this horrible experience. I even tipped 20% because I felt the first technician tried and was very kind, but management's decision to make me pay for this nightmare was absolutely wrong. I had been referring people to Grand Nails. Now I won't. Instead I will tell people about this terrible experience. I hope the owners think about the fact that customer service matters and makes more money than focusing on getting money and not caring about customers. I'm very disappointed that Grand Nails' management was so inconsiderate.

Time: Nov/05/2021 (2 months ago)
Beautiful salon, very professional, but friendly and welcoming. Best dip mani I've had in YEARS! Perfect color, shape and finish. Couldn't be happier to find a great place that takes appointments! Definitely recommend these nice folks!

Time: Aug/08/2021 (5 months ago)
Always clean, efficient, and hygienic. They all do a great job and take good care of their customers and their business. Took my elderly father for a pedicure...he loved it and thought he was treated like a king! It was adorable! Thank you Grand Nails!

Time: May/17/2021 (8 months ago)
This shop is so nice and the nail techs are very solid. I go for pedicures and I’m never disappointed. Highly recommend making an appointment because they are usually booked up on Saturday mornings. So if you’re hoping to just walk in, NOPE. I absolutely love Grand Nails

Time: Jan/03/2022 (a week ago)
Eyebrows was a lil uneven but its understandable cuz i swell so fast and they be pretty puffy..





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