Time: May/20/2009 (9 years ago)
I have to say that the first time I went to the YuYa Spa I was VERY happy with the serviced rendered and with the 20% off grand opening discount. They gave a great massage for both the manicure and pedicure and were all around very nice to work with. I returned three weeks later because of the great initial experience I had with them and had a totally different experience...
They recognized and greeted me as a repeat customer, which at first I thought was great, but then realized this seemed to mean that they thought they already had my business and could do a mediocre job. I was given almost no massage with my mani-pedi (whereas I got about a 5-7 minute massage with each before) and the polish was sloppily painted on so it was thick in some placed and very thin in others. It has already almost totally come off only one day later.
The technician was in such a hurry she even cut one of my cuticles too closely and it bled a lot. She had to get alcohol and a bandaid. Ouch!
To make things even worse, the sign out front stating everything is 20% off apparently only applies to 1st time customers, although I was never told that upfront. They did a song and dance trying to explain why I was overcharged when I questioned the bill but basically they were just caught trying to charge too much for services I didn't even get. Be careful when they ring you up because you do not get an itemized bill...make sure they explain what you are getting charged for.
Overall, I would say this place is worth a try if you are a first time customer and make that fact known. You should get treated well. You won't be so lucky on your next trip.
Time: Aug/24/2013 (5 years ago)
Love this place must ask for Amy or DD... Clean & quick but good
Time: Jul/14/2018 (2 months ago)
