Time: Aug/08/2020 (a month ago)
I went there today with my sister and we got manicures. I’ve been there before and the costumer service wasn’t great and I was waiting there for an hour but i decided to come back to give them a second chance. They got us in fast and I asked for a specific EASY design that i could’ve done by myself and they said they wouldn’t do it. so I choose a color and was under the impression all the colors they handed me was the same price, they are not. I got acrylics and the man that was doing my nails cut me 5 times and filed my skin raw. There are bumps in my nails when it should be smooth. My sister thought she was getting an orange color and it turned out yellow. She then asked to have them redone in an orange color and they said they wouldn’t do it. I was charged 70$ while my sister was charged 52$ for the same thing. We will not be coming back or recommending to friends.
Time: May/29/2018 (2 years ago)
Edit: dropped them a star as the technician dug into my great toes for ingrown toenails. I don't think a technician needs to dig in that deep unless they are doctors. My pedicure was completed on a Saturday afternoon and my right great toe is still hurting on a Tuesday. Attached is a photo of the cut she made on my toe and how it is red and swollen. The toe is still tender to the touch and I've been using Neosporin and Band-Aids since that appointment.
Quick and quality service. They fit us in as a walk in without any difficulties. The man explained prices and services before we picked out colors. The woman who completed my pedicure and manicure was efficient. I liked how the sugar scrub came individually packed. The spa is clean, efficient, and reasonably priced.
Time: Sep/16/2020 (2 weeks ago)
Very nice pedi, comfortable and friendly
Time: Aug/03/2020 (2 months ago)
Today I went to Bella nails for a manicure with an upgrade of the opi shine polish. Twice I was asked if I wanted a gel polish or dip manicure and I said No. I can’t do gel as they always always peel and I will no longer do dipped nails. Anyway, the manicure was subpar and I had to ask for the tech to remove the remaining nail polish at the end of the cleaning before the polish application. I had a text from Bella nail for 10% off for my birthday. They tell me that it is not their store but the other one off of 87th St, same name but different owner. I was handed a brochure and looked at their prices as I just shelled out $30 for a sad manicure. Their old prices were listed and I asked if they changed the prices and was told by a man working there, they had increased their prices and he have many brochures and could not change the prices on them. I said I did not want them to change their prices but rather provide a better manicure with hot stones or a hot towel, at least. While my nails are drying, the owner asked if I had the coupon to the 87th St. location and I replied yes and he told me to go there. I told him that I would and left. I have never been treated with such disrespect from a business in my life. The place is a very nice looking salon and it’s the closest one to my house but it is the least professional, worst customer service, poor quality, over priced nail salon I have ever been. I have no idea how they stay open. Tomorrow, I will drive to the Bella Salon off 87th St and have them redo their work. This is not the first time I have been disappointed in their service but this is the last time I will ever patron their salon.
Time: Jul/19/2020 (2 months ago)
I had a great experience here, I had a deluxe pedi and a dip mani and everything looks wonderful, the woman who helped me was great! thank you Bella Nails!
