Time: Jan/01/2020 (a month ago)
Mmm I have mixed feelings. But anyway I purchased a trundle that is just horrible. The seems are ripped, fabric bunched and the lopsided. Also the print doesn’t even match the print on the site. Tried to deal with the store and customer service with no resolve. But hey learn from my mistakes and shop at the competition because this was ridiculous.
Time: May/25/2019 (9 months ago)
I think Pottery Barn in general is way way overpriced but their products are of high quality. 4 stars for this location bc the employee was super helpful and took her time with us by laying out purchase options and ways to make the items we liked more affordable. Customer service makes all the difference.
Time: Oct/17/2019 (4 months ago)
Let's of high quality kids items
Time: Sep/14/2018 (a year ago)
Was pleasantly surprised by the friendliness of the staff at this store - they were attentive, but not intruding. One lady went out of her way to find the price for a toy I was interested in, she went to the back and brought another one that had a tag. When I asked about any deals or discounts, she informed me what was eligible for a current sale and I saved over $30 that day. Will return.
Time: Oct/08/2018 (a year ago)
This is by far the best customer service I have ever received in my entire life!!! My daughters vanity had a chip and we noticed after we put it all together. I called and they literally helped figured out if the piece could be replaced and then dropped off the piece!!! This was all within 5 hours of my initial call!!! They were so friendly and all around amazing!!! Thank you all so much!!!
