Time: Oct/02/2021 (4 months ago)
My best friend and I went to West Bend to have a fun day and get our nails done. We showed them our designs that we wanted and sat down. Someone started doing our nails and it was going good so far. I wanted a full set and even told the lady that. The man doing my best friends nails was really and did a good job. But the lady who did our designs, was not very nice at all. She didn’t talk, just did hand gestures. Then it time for my acrylics to get put on. I even told her again that I wanted acrylics. She ignored me and just started painting. My best friend was sitting next to me waiting to get her design. We both wanted this kind of stripe design. I wanted my design to be different shades of brown. My friend wanted hers to be different shades of blue. Instead, I got pink and white, and she got brown and white. Not to mention the detail was horrible. Then just to top it off, they ripped us off. The sign said a regular manicure was 20 dollars. They charged me 45 dollars. At this point I was done. Then my friend was done and they charged her 40 for the same thing. I will not be going there again.
Time: Aug/18/2021 (5 months ago)
Paid $55 for a gel pedicure. Was relaxing but she cut my nails way too short and when I got home I realized most of them were filed incredibly crooked. I also got an acrylic fill. I presented a design that did not look good at all once she did it so I asked her if we could change the 2 nails. She then proceeded to give me an attitude and be rude to me about it. I then looked at the charge for the fill and she still charged me for the simple design that she failed to execute. If she did not feel comfortable doing this she should have told me from the start. When I got home I realized that she did not shape into the coffin shape I asked for or go anywhere near my cuticles, plus the acrylic is chunky and not shaped at all to my nail. The only good thing I have to say about this place is that Henry has done my nails twice and did a great job. Will not be going back here and incredibly sad that I wasted $100 on this. I didn't even want to leave a tip but still left one out of courtesy. Will probably have to get the fixed by someone else.
Time: Dec/02/2021 (2 months ago)
I love that I can walk in for services when I'm not sure about when I can make an appointment.
Time: Jul/01/2021 (7 months ago)
This was a sub par experience! It was like stopping at a fast food restaurant. I will not be visiting again.
Time: Oct/23/2021 (3 months ago)
Love this place, they are so kind and the atmosphere is so pretty. My new favorite place:)
