Time: Aug/30/2018 (6 months ago)
I came here because it was urgent- i was overdue getting my nails done and they needed it bad. I was also broke at the time and needed to use a credit card. My regular nail salon does not take American Express so i decided just one time i would go somewhere else if i could find a place that accepted AMEX. I called pronails and they said they accepted the card and since it was convenient and i really needed my nails done i decided to do it. Not only did the dip powder not look normal, but within days chunks of it started chipping off several nails! And i was charged $45 for this! But before that happened, the man who did my nails took my credit card and ran out through the machine and brought me the receipt to sign and then never returned the card to me so i was in a panic the next day when the server at a restaurant brought the check and i could not find my card!!!! I called the salon and they had it. I had to drive all the way back to East Memphis to get it. Oh! And did i mention the salon was about 90 degrees inside? I guess they don't want to pay to keep it slightly cool....... i will not be back. I should never have gone there. I will stick with Magic Nails from now on. They do a fantastic job and prices are reasonable.
Time: Aug/23/2018 (6 months ago)
I am a regular. The staff is excellent. I drive from midtown to visit this shop because of- cleanliness, courtesy & professional results.
Time: Aug/11/2018 (6 months ago)
This place does a horrible job on the dip. It was big bubbles and not smooth. I had kids at church to tell me they looked bad. Even the woman who did my next told me to get something else next time because it didn’t look good and they started breaking after TWO days. I get dip at other places and it looks good, but this place was horrible. I only gave them 2 stars because they were really nice.
Time: May/22/2018 (9 months ago)
I am not pleased with this facility. I'm not even the type to go out of my way to make complaints on a site. But here I am. I've been numerous times and tried to give them chance after chance since it is conveniently close to my job. However, it has been awful. My natural nails were painted horribly, and very messy I could easily see the imperfections, smudges, and lack of neatness/skill. She polished outside of nail bed so the polish got all over my fingers, not just my nails. On every finger she used HER long nails to scrap off the excess polish, and it was uncomfortable. The customer service is not my complaint, but the work is. It was also a lot of gnats flying around.
Time: Dec/28/2018 (2 months ago)
They have great service!
