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BUSINESS
Nails Relax Spa
8817 Arbor Creek Drive
Charlotte, NC

Rating:
(4)

HOURS
Monday: Closed
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Jul/10/2018 (3 months ago)
The lady took forever to find the color I wanted and then treated me like I was a difficult customer for wanting that color. I've never had a place make me feel that way! Then they would go complain angrily in Vietnamese about you in front of you. Trust me, I'm not been paranoid you can tell when you say something to her and she didn't like it so she'd switch the language right after with not even a micro second apart to say something with a tone to their coworkers. I even said once, like I AM RIGHT HERE! ...lol they went HUH. The lady that did my pedi was an animal, so freaking roooough! It HURT so bad!! Everything she did: from cutting my nails, to filing to removing skin push cuticles back was SO painful! OUUCH! She has f NO CLUE. And I'm a tough cookie. At one point I screamed in pain Aaah! came from my heart and there she went again complaining in front of me clearly taking about me in Vietnamese, not even trying to be discreet about it. SO RUDE! Not once they asked, are you Ok? Take the name relax OFF your business name please! That's just a joke.. .The mani was no better, she didn't leave my nails in the water long enough to for my cuticles to soften (like 10 secs) then she complained to me about my cuticles not been soft enough, then she decided not to remove them. She rushed so much it was even starting to get funny! I was hiding my laughter at this point. Almost squirt lotion from across the room for me to apply it myself she was so disconnected. That place was deserted! No-bo-dy was there. On a weekend??? I've never seen that before. No wonder why though. And WHY the hurry? Their business is dying right undee their noses and then trying to rush you instead of providing me with a good experience to keep my business. I'M A PAYING CUSTOMER! Obviously I will never set foot again in that place ever. That's what I get for giving a new place the opportunity

Time: Jun/17/2018 (3 months ago)
Great place great service know what they are doing....My hands and feet show it will be my go to place

Time: Jan/24/2018 (8 months ago)
Great place. I had my daughter's 7th birthday here. They let us bring snacks and drinks and treated the little girls like grown ups. They loved every moment of it. Their prices for little kids are great too.

Time: Jan/21/2018 (8 months ago)
Great 1st experience. Will definitely go back.

Time: Jul/13/2017 (a year ago)
Great service; clean salon. Dedicated to repeat customers and for that I am thankful!





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