City, State, Zipcode, Phone or Ad ID...

BUSINESS
Secret Nail
4507 Lake Michigan Drive
Grand Rapids, MI

Rating:
(4.2)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 5:45 PM
Sunday: Closed

REVIEWS
Time: Jul/06/2018 (3 weeks ago)
Always provided great service to me & they do a great job! It's the only place I'll go to get my nails done. It's very clean & they have reasonable pricing. Last time I got my full set done, I ended up breaking one of my nails off later in the evening (Totally my bad) came in the next day to get it repaired & they didn't charge me at all! That was very kind of them & I did really appreciate that. Thanks guys! You're awesome!

Time: Jul/18/2018 (a week ago)
Came here with my sister back in December to get our nails done, I got holographic and she got black and pink nails. That same night she was doing something and two nails popped off! On top of that we both had a finger that had a crooked nail, and they didn't shape nails very good either.. If I'm paying 5 extra dollars for coffin nails they should look like coffin nails and nothing else! Well I had came back recently (one day before fourth of July) I know it sounds crazy but only bc I already had a gift certificate previous to knowing their work... I wait for over an hour to get my nails done bc they don't have a lot of people working, on top of that it's hot while I'm waiting like they couldn't afford to turn the air down to a comfortable temperature for ppl who are paying for services. When I finally do get to the seat I pick my polish (bc they didn't have shellac in the color yellow I wanted) and I showed Kim how I wanted my nails in a picture. One thing I will say is they're very stingy with glue and acrylic, it's almost like they purposely apply less glue on to the edges of nails they apply first then do the bare minimum when they apply acrylic (she did a super thin coat) when she got to a point filling my nails I specifically said "it's good like this you won't have to do too much more bc I like this shape" and she just kept going and going into a shape I DID NOT like. But it was too late, on the 11th I'm left with 5 nails bc my entire right hand nails came off. Why did I waste my time paying 35$ for having nails for one week! They should last 2 weeks MINIMUM. Clearly they don't know what they're doing or just give people whatever without caring about the quality bc other customers expectations aren't high. I moved from Texas, and never had my nails done as bad as they have done them up here! I definitely would NOT recommend this place to anybody for a FULL SET. IT IS NOT WORTH IT for the quality nails they're providing. I usually don't post bad reviews but after having two sets done that were horrible I had too.

Time: May/17/2018 (2 months ago)
Not typically impressed with going to new nail salons but she did a pretty good job and 3 weeks later my nails have grown out but no chipping. 🙌 Place needs updating tho

Time: Jun/15/2018 (a month ago)
I have yet to find a great nail salon and pedi in this State!

Time: Feb/13/2018 (5 months ago)
I was there a week ago, not my 1st time getting shellac done. Told the lady my nails weren't straight but she said they were. Have problem with pinky nail I did tell her I wasn't happy with. Want it fixed. Why pay $25 plus tip and have my right hand look nothing like my left.


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