Time: May/05/2018 (2 weeks ago)
Dont waste your money. Horrible NEW OWNER operation. I called to make an appointment, they said 30 minutes. I asked for an appointment with Tina, they said 1 hour. I came in after an hour but Tina doesn't even work there anymore; they lied. Why would i have to wait an additional 30 minutes for no reason? I will NEVER EVER return here. Instead of leaving which I should have, my shellac has already peeled off after a week and it always lasts a month for me. The manager lady was obviously talking about me in their language and giving me the dirtiest looks when I asked if they were new owners and why was the price so much higher? There are too many nail places to take my money to. Go across the street to NINI NAILS they treat customers amazing!
Time: May/22/2018 (in the last week)
As other reviewers have noted, this place is now under new management. The new owners are very friendly and welcomes customers openly.
I believe some people forget the language barriers that often lies in asian nail salons and take the barrier negatively and personally. In the past, asian nail salons were known for talking negatively about customers in a different language. I assure you, as someone who has gone to plenty of nail salons and understand the language (employees are not aware of my understanding since they always mistaken me for a different ethnicity), employees DO NOT talk about their customers. As for the people that feels as if employees are often giving a rude vibe or look, it is most likely they are focused on working on your nails and probably struggle holding a conversation but will try when they can. If you want to guarantee yourself with someone who can hold a fluid conversation with you then ask for the owners or their daughter to do your service.
Sure the employees could use some socialization training, but they do a good job. The place is very clean from the salon itself down to their techniques. The salon utilizes natural ingredients in most of their services, so if you have specific skin inquiries you can ask them ahead of time. They offer complimentary drinks (water, soda, wine, etc.).
I have been here several times and can confidently say I was pleased every time. I highy suggest you to try out the place yourself before judging. The place is often busy towards the afternoon/evening so I like to come in the mornings so I don’t have to wait long as a walk-in. My go to employees are the owners and their daughter.
Time: Mar/18/2018 (2 months ago)
Welcoming when I came in, were nice to talk to not uptight or cold. Not sure of his name but he did an awesome job on my nails. I think this is the first time in a year someone did the coffin shape right on my nails. The polish was a brand new color, super pretty. He was very detailed and took his time, he wasnt rushing me at all. Took about an hour for a fill but it was worth it. Will be coming back for a pedi.
Time: Mar/29/2018 (a month ago)
I wish I could give a good review because those who worked at the establishment were friendly, but the skin around my nails was cut on three fingers and my gel nail polish was uneven. It has already started peeling off 4 days after my gel manicure.
Time: Apr/04/2018 (a month ago)
Customer service skills sucks here, attitude and rude employees, horrible experience I don't know if it was personal but it felt that way.. Never again
