Texas
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BUSINESS
Hollywood Nails
750 Sunland Park Drive
El Paso, TX

Rating:
(2)

HOURS
Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Jun/27/2018 (a month ago)
The gel manicure and pedicure is very good quality and lasts. They are fast and efficient. Regular manicures not gel, don't last. Mine chipped on the second day and on the third a majority of my nails were missing color. I don't get gel because it ruins my nails after just one application. Prices are ok They do waxing as also

Time: Jun/07/2018 (2 months ago)
First of all everyone in this place is rude! No one greets you, talk among themselves in “their “ language and then tell you to sit in a very angry tone. I had the misfortune of getting my nails done by the young pregnant girl in the first chair. She grabbed my hands and started clipping my nails rapidly as if she was Bothered and in the process CLIPPED OFF THE ENTIRE TIP OF MY FINGER!!!!!! Blood was every where and she didn’t stop until I yelled at her to stop bc I was bleeding so much! I cleaned up my finger and she brought back some antiseptic but the asked if she could continue???..... I said well maybe it was an accident, we are all human and can have bad days..... so as she continued to finish my nails she had no care with the cut she had made on my finger and kept hurting me without even apologizing! .... At the end she told me she was in a hurry bc she had to pick up her kid from school. When I left this establishment I was missing this tip of my thumb and has disgusting looking nails(crooked and different lengths for $55) !!! DO NOT GO HERE!!!

Time: May/13/2018 (3 months ago)
Reasonable prices, attentive staff, good selection of colors!

Time: Sep/27/2017 (10 months ago)
So I went on a Saturday to this place, it was really busy since people just kept coming in, they sat me on a spa chair and I was waiting there for exactly 13 minutes without anyone telling me anything or checking up on me, so they did the pedicure and everything was fine, the girl then came to do my manicure and she was trying to take off the acrylic nails that I had with a cuticle remover, she yanked out a chunk of my own nail, I told her that it was really hurting and she said that I would have to soak them since I'm so sensitive. So, we soaked them and everything was fine. When she started doing the manicure I told her that she was doing something different than what the guy did on my feet (may I mention that I was getting chrome nails), she didn't say anything and kept going, when she was done I did a side by side so she could visually see that the toe nails were OBVIOUSLY different from my hands, all she said was that the guy used too much powder. The toe nails were gold and my manicure was a rose gold (pink). So she said that it would be a $10 discount and she would fix the toe nails. While I sit again for another 10 minutes (very uncomfortably) I notice that another lady had entered and they told her to pick her color and sit down cause it would take 5 minutes for someone to help her, she was sitting there with foil on her fingers for 23 minutes. Back to my issue, once she was finished matching my toes to my nails she said that I would have to pay the $10 since she fixed it. I told her I wasn't gonna pay for their mistake and then she said to only pay $5, I was extremely upset that they charged me $100 dollars and on top of that, charge an additional $10 dollars for THEIR mistake, I was gonna stand there and argue, but I handed her the $10 dollars while she was trying to back off from the request and said to keep the money, I walked out and told her that she needed the $10 dollars to fix her own nails. I am not a rude person, and I am extremely patient, but if you're gonna charge that kind of money, please do your job right. Never going there again, and I hope that people save their money by not going here.

Time: Jul/16/2017 (a year ago)
If I could give this place zero stars I would. They not only messed up my manicure, but the man who did my manicure injured several of my fingers for which they better hope that they do not get infected or I will be putting in a complaint to the health department. The man who messed up my manicure acted completely unprofessionally and at the moment he saw that it was not going well, he got up and left the store without saying anything. I am going to stop by today for a full refund. I should have read these reviews before going into this horrible place. Now my nails not only look terrible but several of my fingers are injured!!!! I will be putting in a complaint to the Better Business Bureau and to the mall management. See pictures below which show the horrible manicure that is peeling off 1 day later. If you see the top portion of the index finger in the 2nd and 3rd pictures you will see the a red border around it -- that is BLOOD from being cut with unsanitary tools. The thumb was also cut in the same part.


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