Time: Jun/26/2020 (a month ago)
We had such. A wonderful experience with BC nails. My nail tech was so nice and wonderful and the entire atmosphere of the place was very nice. They had great customer service the entire time and I loved the nails done. I was greeted super nicely at the door and they got us in pretty quickly. They actually talk to you and are pretty funny. Loved the experience and the nails.
Time: May/23/2019 (a year ago)
A group of us came in for pedicures, the manager offered manicures since there was a wait. I told him I required clear/neutral nails due to my uniform at work. He said it would be no issue. When I sat down with my nail technician, I explained to him I need neutral short nails. He did not look me in the eye or acknowledge that I was even speaking. He began glueing the set into my nails. Three of them were the complete wrong size and were bubbled up. He didn’t pay attention until I pointed it out. He ripped the nails that were incorrect off without speaking to me. He continued to do my nails, they came out pink at the bottom and white at the tips. I was confused and asked if it would dry clear. Once again zero acknowledgment that I was speaking. He finished and I asked him about a neutral color. He said “no” and I reiterated that I needed natural. He said “no.” His manager noticed and came to mediate, eventually explaining that my nail technician understood that I wanted “ombré.” I asked if he could just at least paint over them a neutral color. He was very annoyed and slammed the color swatches in the desk at me. He was very rough and jerked my fingers around and burnt me with his nail file.
I was so upset I just left them at the pink painted color. The acrylic went up and over my cuticle into my finger. He did not try to fix it or apologize or acknowledge what I was requesting. I’m just from out of town but I would never suggest this place to anybody I know.
I went to Eva’s nails a day later to have them removed and fixed. They were very kind and did a great job. The first photo is the acrylic and the second is the damage color tell Eva’s nails did for me.
Time: Jul/18/2020 (3 weeks ago)
Very clean,took all social distancing, including mask and clean towels to all and our nails look awesome
Time: Feb/28/2020 (5 months ago)
I used to go to another nail place that has slowly lost quality in the work they do so BC nail was a new place I was trying out. I went in for a new full set, so I needed a set taken off and a new one put on. They did a great job taking them off and it didn't hurt as it usually does. I appreciated how much they took their time making each nail perfect because I can be considered "picky" when it comes to self care tasks like this. It needs to be perfect and they are!
Time: Jul/02/2019 (a year ago)
I came in two weeks ago with natural undamaged nails. I usually do my own shellac at home but it’s been over six months and wanted to go pamper myself. I got in fast with a walk in and was very pleased in my service. I have neglected my cuticles for awhile and the girl that helped me took her time and cleaned everything up nicely! Fast forward two weeks and I’m confident that bc nails can perform this same service again I walk in again yesterday. Greeted quickly, and immediately sat in a chair with a guy this time. He didn’t take his time at all. I wanted a shellac manicure. The same as the time before. He talked me into a powder dip because I asked if I could do an ombré of beach colors. He said he could only do that with powder dip. Which I’ve never gotten. So he did one nail I liked the colors so he continued. Now.... before this even started... when he was removing my shellac... which is supposed to soak and be removed... he rushed thru and just filed it off missing a LOT of the old product. So i was picking like there’s still some on there... he was pushy like ILL GET IT... but he wasn’t. And he burned me with the file tool many times. Never cleaned up my cuticles never soaked anything... any way... he gets thru with application and they! Look! Terrible! I say they’re really thick... he says I’ll fix them don’t worry... well... he never gave me a mani or shaped any nail so every single one was a different shape... after trying to thin them out I could see the lines of color underneath and they were still very thick and heavy... the product he applied didn’t even go the full length of my natural nail therefore I had MY NAIL sticking out at the end.... and I told him I didn’t like them... he scolded me for not liking them many times... and didn’t finish with me... he walked away for about twenty minutes as I’m soaking off these horrendous things and a nice lady named Amy helped finish me. I told him I was sorry and that of tip well but he just kept scolding me... I asked you if you like... I asked you if you like... yes he did and I did say I liked the color but I’m sure NOBODY WOULDVE BEEN HAPPY WITH THE NAILS I GOT. I’m sorry I will not be returning here even tho Amy was extremely helpful, gentle, and took her time with me. She could see I was visibly upset to the point of tears here I am stuck in this place getting scolded by this man with these thing STUCK TO ME! I was mortified and I am very thankful for her kindness! My nails are damaged now and weird shaped but I’ll go get them fixed today... somewhere else! I have posted pictures but don’t know how to attach them here... the first and second go around there.
