Time: Sep/29/2016 (2 years ago)
I moved here 3 years ago and thought I'd never find a nail salon like the great one I left behind. WOW! What a surprise. Sea Nails, as it turns out, is far superior. I didn't know what I was missing. They have the most advanced technology. I am so thrilled to be a Sea Nails customer. I am pampered and spoiled each time. They know I can't sit very long and they continue to accommodate me. My nails always look perfect and I receive a million compliments. And then I see these people at Sea Nails!! The prices are reasonable and the salon is beyond sanitary. I do recommend making an appointment. I cannot express how happy I am that I found Sea Nails. They are extremely friendly and after 3 years I feel like family. I have 100% confidence.
Time: Oct/30/2017 (a year ago)
Staff is friendly. Salon is clean. Very accommodating.
Time: Dec/15/2017 (a year ago)
After more than 10 years....still love them!
Time: Oct/28/2016 (2 years ago)
Got a pedicure here today and not at all the experience I was looking for. My tech was not very friendly and seemed to not really want to be there. They didn't even offer me the different pedicure types just assumed I wanted the cheapest one. First and last time. On to the next place.
Time: Sep/23/2014 (4 years ago)
Never have I ever felt so insulted and disrespected in my life as I have today. I have been a long time customer of Sea Nails Salon. I started going there when I was 14 years old (I'm going on 24 now) and have been going to the same guy there ever since. I have always been satisfied with how he has done my nails although I am a little picky and I pay extra for this and tip 25% + but that is always something my nail technician has been able to do, for almost ten years. Today I called to reschedule my appointment (a phone call I have made many many times before) and the owner who has always been very nice said that my technician could squeeze me in tomorrow at 3. However, I heard her in the background speaking in Vietnamese to another worker and the phone was passed to my nail technician's wife, Sam. Sam has never once done my nails except for maybe a handful of pedicures. She is not as skilled as my technician so I have never seen her. She told me that her family needs money and my nails take more than 45 minutes so I was not allowed to come back. I have never heard of a nail tech (a good one anyway) being able to do a new set of nails in under an hour let alone 45 minutes and because of this I was asked to not come back after being a loyal customer for 10 YEARS! I asked to actually speak to my nail tech but his wife refused, repeating "Your nails take too long, my family needs money." This salon has gone from a first class salon to a slap job fast-foodesque salon with the main focus being making money and not customer satisfaction. There are plenty of other salons that are more customer service oriented and not so money hungry. (I was driving 30 minutes there and 30 minutes back to go to this place.) If you need nails for a night (i.e. your wedding night, prom, Valentine's Day) this might be an okay place to go, but since their focus has become money, this is no longer the high class establishment it once was. This is very disappointing and obviously Sam is the one who runs the show at the salon now and that is a scary thought to me since her work is mediocre at best and she has no concept of customer service. You really should look elsewhere. This is saddening because they are located in the heart of Ponte Vedra where clients expect high quality but you won't find it here anymore. I will miss my technician a lot but as long as his psychotic wife is around, I'm grateful I'm not going there anymore. I wish I could give them zero stars now after they were a five star establishment for so long. So sad but true, BUYER BEWARE! And they always used to call me Alice since they could never get my name right. So I feel appropriate signing this: Sincerely, Alice.
