Time: Jan/09/2019 (a week ago)
I was at your location last Saturday and I was very disappointed. I brought my daughter with and she is 5. I simply asked if we could sit side by side and the lady said you sit here she sits here...I said well id prefer we sit together she's five..her first time coming here and it was busy. The lady took care of it great everyone was very nice after I asked EXCEPT the lady that did my nails. VERY VERY RUDE. Threw her case down of instruments and I simply asked how long the dip nails will last NO answer. I still tipped her because I'm a good person but I was so UPSET when I left of how RUDE she was. EVERYONE else was GREAT! per usual when I have been there. MY daughters lady was SO nice! Thank you! I will be back but I WILL not see her! VERY RUDE!
Time: Oct/20/2018 (3 months ago)
Phung did my nails and was so nice. She did a great job and took good care of me. I'm so happy to have enjoyed a good experience, as this was for my wedding pedicure. I have gone once before and did not have a good experience so unfortunately it's not consistent between nail technicians but I'll be asking for her in the future!
Time: Dec/12/2018 (a month ago)
Excellent customer service excellent Hospitality gave me water or soda for free answered all my questions with no hassle and my tech Kelly even translated what she was talking about just so I didn’t feel left out. 10 stars best damn nail salon In Waterloo hands down!
Time: Jan/05/2019 (a week ago)
I went here a few years ago and it was pretty good but i decided to come back and i am amazed and shocked at how great they did my nails and the customer service is great i highly recommend to anyone going here
Time: Nov/02/2018 (2 months ago)
LA Nails is the only place I'll go to... everyone is so nice... even when I'm having a bad day I know I can leave that place with a smile on my face... Tony you're the best!!!
