Time: Feb/05/2022 (a week ago)
The old guy who did my nails was nice but did not do my nails right. They were crooked and acrylic build up under my nails and didn't want to correct his work. Won't allow him to ever do my nails again.
Time: Aug/27/2021 (5 months ago)
I've been going here since 2017. I've only had an issue twice - the second time they were actually closed but the manager saw me in the parking lot and when I explained my issue they took me in and fixed my issue on the spot. And I love that I can get my gel removed with a rotating file instead of just soaking in acetone which destroys my cuticles. They get super busy which is a sure sign of a great shop so be prepared to wait your turn!
Time: Jul/13/2021 (7 months ago)
Didn't clean my clean a the way ,was very rude
Time: Feb/14/2022 (in the last week)
Got my nails done Wednesday and the acrylic was laid so thin and im uneven.
Time: Jul/16/2021 (7 months ago)
I've frequented L.A. Nails for over a year now, and never had an issue with services until recently.
I re-visited the shop to have the issue corrected, but the owner was unprofessional, rude, and dismissive.
He proceeded to argue with me about services I paid for that were done incorrectly. Worse, I was WILLING to pay to have the services redone, which makes it all the more absurd to place more importance on "being right" instead of taking ownership and resolving the mistake.
Therefore, I wouldn't recommend this shop due to the lack of professionalism in resolving issues with services, as well as, the lack of accountability from the owner. If the owner behaves unprofessionally over the simplest things, then he certainly he isn't fostering those types of values in his employees.
