Time: Aug/25/2018 (in the last week)
I came here a year ago with friends and had a great experience. Fast forward to now, a friend and I arrived to get pedicures after a long, exhausting week at work. My pedicure was done within 10-15 minutes. The massage part was effortless and it felt as if she was petting my feet. As she was painting my toenails, I was watching her.. there was a white hair she tried to remove with her nails and then ended up just painting over it. I waited to see if it looked ok and I had 2 chips on it from when she tried to fix it. So then I asked nicely and the lady doing my friends fixed it. Then as I’m drying, I notice a mark on it that looked as if it was discolored. So I became frustrated and asked AGAIN to have a top coat on. I sit and let it dry for recommended time. The next morning, my toenails were a mess. So do I drive 30 minutes to have them fix them on my day off (which I value working 60 hours a week) or do I paint them myself? I painted them myself, needless to say. I was very disappointed in this service. I’ll be paying the extra $3 at another salon to receive better service rather than coming here because the prices are a tiny bit cheaper. My advice is, take your time and be more friendly to your customers to ensure quality customer service. Customer service is EVERYTHING for a business!!!! I’m usually not the one to complain but wow I was so stunned. I could’ve raised hell in there but I was polite and didn’t cause a scene like most women do. I see other reviews that can agree with me as well with being rude and rushing your service. Do better or risk your business..
Time: Mar/21/2018 (5 months ago)
My nails are chunky, crooked, mishaped , just bad. I begged my regular salon in moundsville to fix them, had to completely redo them. Will never return. Told me I was boring because my work requires my nails to be short and refused to cut them any shorter. Waste of money.
Time: Mar/17/2018 (5 months ago)
He didn’t pay attention at all, there’s a huge bump in my gel polish, and just not very friendly.
Time: Nov/29/2017 (9 months ago)
John is been my nail technician for years and his free hand designs are never the same. I always get compliments.
Time: Sep/30/2017 (11 months ago)
I was new to the area, I asked around and I love this place!! Jessica is the best!! I'm sure the others are as well I just always use Jessica!!
