City, State, Zipcode, Phone or Ad ID...

BUSINESS
Regal Nails Salon & Spa
4400 Front Street
Castle Rock, CO
http://www.regalnails.com/
Rating:
(3.1)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 10:30 AM – 5:00 PM

REVIEWS
Time: Nov/03/2017 (10 months ago)
Do not go here! I had never been here before but I went there a couple days ago and got a full set put on. The next day a few of my nails hurt so bad! Under the acrylic there is a lot of air bubbles, all of the filing & lengths are uneven, they are crooked and look horrible. I tried telling the girl that was doing them but she did not understand anything I was saying...she would laugh, or say nothing..not even look at me & keep going. Today I called and asked if I could get a refund and the lady did not understand why I wouldn't like them because she said that everybody there does great work and they've never had an unhappy customer. She said that she will not give me a refund but that I could go in and they would take them all off and redo them. I told her that I just wanted a refund and that I was going to go have my nails done somewhere else. At this point she got very rude and told me that it was not her fault that I didn't like them and that I was not going to get my money back. She told me to have a nice day and hung up on me!

Time: Jun/07/2017 (a year ago)
I come here often (and usually have a good experience) and usually get the man or the woman who has been there for a while. Today I got a younger girl who did my pedicure, I got the hot stone pedicure. She massaged and did my sugar scrub for maybe 3 minutes total. She "massaged" my legs with her fingertips but had long nails so scratched me instead. When I told her she was scratching me she just switched legs. She continued to scratch so I finally told her to just stop because her nails were too long and it hurt. The pedicure in total should take about an hour and mine took approximately 30 minutes. When I told her I refused to pay full price for a half job she spoke in a different language to her coworker then rolled her eyes. I paid $30 instead of $38. I was never asked if temperatures were too hot or too cold, she didn't check to make sure I liked my color, and also didn't ask if I wanted my nails shorter, she just went ahead and cut them. Although the nail job itself looks fine, the customer service issue should be fixed or this location will continue losing service.

Time: May/08/2017 (a year ago)
They are really nice and can get you an appointment really quick! Really great work and service

Time: Feb/14/2016 (2 years ago)
BAD SERVICE ...... BAD PEDICURE - BAD ACTITTUD the men work here ..... DONT GO

Time: Feb/21/2017 (a year ago)
Great!


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