Time: Aug/05/2018 (a month ago)
Not impressed at all and am honestly regretting the fact that I paid for my nails. I asked for short and square nails. They're all short, but only some are square. One is sort of coffin shaped and the others are rounded. It took over an hour and a half for a simple full set which would be fine if the work reflected that time but it doesn't. Typically the nail tech will clean up the underside of the nail with a pointed drill bit but Joe did not, there's still chunks of acrylic under there. He kept consistently drilling into my skin to the point of making me bleed. He got glitter polish transfer from my one glitter nail to the other nails and he did offer to fix it but at that point I was so annoyed and had been there so long I told him not to worry about it as I'll likely be going somewhere else to have my nails fixed. Super disappointing because I used to come here for pedicures and to get my nails done a few years ago and always had a great experience and it was far from that today.
Time: May/14/2018 (4 months ago)
I called ahead day after mothers day to see if they could take me, my bro, and my mom. They told us a time and we got in right on time. Service and treatment was amazing. After we arrived the place filled up but the three workers working on us stayed attentive while getting the others waiting started. From start to finish the customer service was amazing! Highly recommended!!!
Time: Apr/08/2018 (5 months ago)
I would have preferred to give them 0 stars but Google requires that I give them 1 -- they should be thankful! My daughter and I have gone here for over a decade and have always had a wonderful experience. It has declined over the past year to the point that, more often than not, our manicures and pedicures are chipping within the 1st week. The people are rude. They seemed to pick and choose who they want to work on even though you were already signed in and sitting there for 30 minutes. Just now, there were 8 people waiting and never even got acknowleged as they walked in and they proceeded to choose people that walked in after us to work on them. Don't bother wasting your time or money here. I won't!
Time: Jun/13/2018 (3 months ago)
This place was ok for a last minute pedi. I'm new to the area and looking for a regular spot. This place will not be it. Water was not the temp I asked for, she was rushing, filed to short and I kept having to tell her to make sure she cleaned around big toe (numerous times). It was as if I was taking up her time. Not once did she speak to me but kept speaking to others (non English). I didn't say anything, didn't complain but won't be back. $22 pedicure..no thanks.
Time: Feb/27/2018 (6 months ago)
I have been going here for years and it had always been amazing. However, the past few visits over the past 6 months haven’t been the best experiences. The inventory is not the best, and many people there are very rude and not very friendly. I don’t like saying this about My Nail Spa but I feel as though their services and quality have gone downhill drastically over the past 6 months.
