City, State, Zipcode, Phone or Ad ID...

BUSINESS
Pearl Nails and Spa
956 Woodland Avenue
Duluth, MN

Rating:
(4.4)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

REVIEWS
Time: May/23/2019 (3 weeks ago)
I get my nails done here every two weeks. The employees are so kind and they do an amazing job! I would never go anywhere else the best nail place in Duluth. 10/10 fantastic

Time: May/23/2019 (3 weeks ago)
I recommend Pearl Nails to all my friends! Ever since they opened I haven’t been anywhere else. Very friendly quality service!

Time: Apr/26/2019 (a month ago)
I have been here twice. The first time for a gel manicure with Lein and the second time for a basic pedicure with Tammy. The place is super clean, despite being really busy. There was a wait, and they were running late, but it was all worth it. There isn't anyplace else I'll go, in Duluth!

Time: May/23/2019 (3 weeks ago)
Here for work in Duluth. Pearl came highly recommended by the locals. I went in for a gel pedicure 5/22/19. This became the pedicure from hell. The technician who started my service was horrible. Nice gentleman but very poor with the technique. From the beginning I was highly disappointed. He did not clean out my toes which i had to ask him to do, he proceeded to paint my toes and I immediately cautioned him about how my toes where being painted. I was then told by another technician that he was going to take over. When the technician Jimmy, came over he said "just relax this isn't Atlanta" being that i am from Atlanta. I proceeded to tell him that I was on the verge of giving the business a one star review, he got upset and told me to leave. He snatched the towel from under my feet which is assault and started raving in front of customers. He claimed that i wasn't nice to his staff, however another technician 2 seats down whispered "I am so sorry". If i wasn't nice to the staff, i should have been asked to leave prior to that. He proceeded to call the police and told them i owed him $47 for a service that was rendered. I travel for 100% for work and I have never had to deal with such despicable service, Jimmy also cautioned me and told me if I realized what city I was in. To me that statement was so prejudice. I am a professional and I pride in good customer service. Jimmy went back and forth with me while i was recording him in front of customers until the police arrived. Judging from the demographics in Duluth, the African American community is mostly low income and also not a large number. With that being said, I refused to pay for a full service that was never rendered. It is despicable for him to tell the police that they rendered a full service which was untrue, act in that manner in front of customers and then snatch a towel from under my feet. I will be Consulting with a lawyer ASAP. If i could give 0 star i would. I am so appalled by the unprofessionalism displayed. African Americans are humans and should be treated with utmost respect just like you would treat any other paying customer of a different race.

Time: Mar/20/2019 (2 months ago)
I ABSOLUTELY love this place. I have had pretty terrible experiences other places, but have never had a bad experience at all here. I have been coming here regularly for about a year and a half! Ly just does such an amazing job on my nails!!


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