City, State, Zipcode, Phone or Ad ID...

BUSINESS
Queen Nails & Skin Care
5109 Northwest 39th Avenue
Gainesville, FL

Rating:
(4)

HOURS
Monday: 10:00 AM – 6:30 PM
Tuesday: Closed
Wednesday: 10:00 AM – 6:30 PM
Thursday: 10:00 AM – 6:30 PM
Friday: 10:00 AM – 6:30 PM
Saturday: 10:00 AM – 6:30 PM
Sunday: 12:00 – 4:30 PM

REVIEWS
Time: Dec/20/2020 (in the last week)
I have used this nail salon for several years, and there is an older couple who own and run the salon. The husband has started a side business, and is constantly arguing on the phone. When I go for a mani-pedi, I want peace and quiet. I have started using a different nail salon and will not be returning to this one.

Time: Oct/08/2020 (2 months ago)
I got a gift card for this salon for Christmas. I tried to walk in to either make an appointment or get my nails done. The OWNER was so rude, unprofessional and raised his voice at me because I wanted gel nails and a regular pedicure! He was telling me how long it will take and that my nails alone will take over an hour and argued with me about the fact he wouldn’t do gel on my regular nails. However the entire time I kept explaining I wanted a Fullset acrylic with gel! It was so uncomfortable that I told them I would just come back another time! Mind you they did not have ONE SINGLE PERSON in there! I called after I left to explain how poorly I was treated and that they shouldn’t treat first time customers that way or anyone for that matter. I drove back to the place of business and gave them their gift card. I will never go back! I will never refer them! Not to mention how FILTHY it is inside! The countertops are covered in trash and old nail supplies!

Time: Jun/11/2020 (6 months ago)
Always the best customer service and Henry and Nancy are the best ❤️ I've been a customer for nearly 15 years

Time: Jan/13/2020 (11 months ago)
Henry and Nancy are wonderful! They do great work. Make sure to call for an appointment in advance.

Time: Sep/29/2019 (a year ago)
Came here for the first time. I walk in and an older gentleman asks how can he help. I asked for a polish change in my toes and a gel manicure. He then says we do by appointment only. Why would you ask what services I wanted if you’re by appointment only? I read another review on here that says they pick and choose their walk ins and I still tried to be open minded. However it’s true!


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