Time: Aug/28/2018 (a month ago)
Extremely nice and friendly Have been going to them for 2 years. Recommend them to anyone
Time: Jun/26/2018 (3 months ago)
Horrible experience. The polish seemed old and very sticky looking. I had to go back to get my nails repolished. The second time was a little better but not much.
As I was sitting there I noticed that one lady walked in and they asked her what scent she wanted for her pedicure and asked her if she wanted a glass of wine. Very different service me....very disappointed.
Won’t ever go there again.
Time: Jul/09/2018 (3 months ago)
Worst nail salon experience of my life! I have gone here from time to time when I could not make it to my normal nail salon, and I have always been rushed, but at least my pedicures have always turned out good and my manis have always at least been decent. This last experience though, was just awful! I wasn't able to go to my normal nail technician in Austin, so I went here, thinking to myself that they are pretty decent, not this time. I needed an SNS fill with a ballerina shape, simple right? The nails were already shaped perfectly, I just needed a little trim and change of color. The owner or manger or whatever she is did my nails and she was rude, rushing me to pick a color, and very aggressive and hard on my hands. She completely ruined the shape of my nails! They are now all different shapes, length, and sizes. Some have rounded corners, some nails are straight as can be and not angled at all, none are even length, and some are chipped on the sides. Once she was done filling and "shaping" them she asked me what I thought. It took me a second because most of the nails were slanted diagonally, if not round. I started to ask if she could file one finger and she interrupted and said, "Go wash your hands, you can't see right until you wash your hands." So I went and washed my hands, and came back. She asked me again, what I thought, and I'm not trying to be rude but they looked awful. I literally had to ask her to file down the tip of each nail evenly and some nails more than once. I got tired of telling her what to do and how to fix each nail, and listening to her breath heavily every time I said a nail needed to be corrected. So I just quit and said it's fine. She put a top coat on and sent me on my way to pay. I keep trying to tell myself that I only have to live with these for two weeks but I have never been so unsatisfied with how they look. The color I chose is great and I would like to show them off, but I can't help but try to hide my nails when someone gets close enough to see them. She needs to try and think about Quality over Quantity. I still left a tip because she did provide service whether or not it was good, but I am usually very generous with my tips and I couldn't get myself to leave as much as I usually would. On my way out she said, "see you next time," but I can guarantee you that there will most definitely no be a next time. Do not waste your time here, there are plenty of other nail salons in the area, that I'm sure have a lot better customer service skills. You don't even have to go into the salon to see how rude the owner is, just look at her comment on one of the reviews someone left, and that already shows you what the customer service is like. I also wasn't the only customer that they were being rude to, this woman walked in and just wanted a color change, they asked what type of polish she had, and they didn't even give her enough time to think about it before they asked three more times. The nail technician was jerking on her hands just like mine had been done and you could just tell by the look on this woman's face how uncomfortable they were making her feel. We are paying customers and if you wanted us to come back then you should have been nicer. If I could leave zero stars I would.
Time: Jun/12/2018 (4 months ago)
This place is horrible, I had my nails done & was totally dissatisfied. My nails looked as if tho my granddaughter did them. By the time I got home the polish had already cracked and lifted. I had to go back the next day to get them fixed. I will not be returning & suggest those who r thinking about going there save yourself the time & disappointment. The lady who comes across as being the manager or owner is rude, she could definitely improve her people skills along with her technician skills. All around my experience was AWFUL.
Time: Jun/16/2018 (4 months ago)
The manager last did the crappy job on my nails and would not do what I wanted which was to take that think, unnatural feeling SNS nail off. They loosen the stuff with acetone, but they grind it off your nails. They ground my pointer fingernail so much, it just keeps breaking off in pieces. She didn't want to take the chance SNS off. She argued with me about it. Finally, she took them off. I wanted regular solar nails over my long, natural nails and then I wanted them buffed. She was unwilling or unable to help. She was rude and overcharged me for the visit, as well as overcharging my daughter. We will not be back! They lost 3 loyal customers! 😠
