City, State, Zipcode, Phone or Ad ID...

BUSINESS
True Nails
2111 North Roan Street
Johnson City, TN

Rating:
(4.3)

HOURS
Monday: Closed
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 7:30 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Apr/12/2021 (2 weeks ago)
I came here from a place that I had been going to 15 years where service was no longer good and prices now too high. First place I tried and WOW!! I WILL NEVER GO ANYWHERE ELSE!! AMAZING SERVICE NO WAIT, GOOD PRICES AND EXCELLENT CUSTOMER SERVICE AND SUPERB WORK!! JUST GO HERE YOU WON'T REGRET IT!!❤

Time: Apr/24/2021 (in the last week)
I went here with my daughter for a girls day. Unfortunately they didn't give me my card back and I didn't notice since it was a card I rarely use. I guess they decided after a couple days of me not noticing that it was free game. They charged my account 4 times but thankfully only the first two went through. I tried to be understanding and went to the salon to see what was going on. It was after they asked for the card that I realized I had lost it. At first they acted like they didn't know what I was talking about. But after telling them I must've left the card there, the man pulled out MY CARD. He then proceeded to laugh and say his card reader "messed up" and charged my card. Which is bull considering it was there for 3 days and had just been charged 4 times in a row. He refused to refund me unless I came back after they closed at 7. He laughed with other customers showing them where my card was "accidentally" charged. I guess to try to make them feel like he wasnt committing fraud. Anyway I gave up trying to be kind and reported them to the bank. Be very careful if you choose to go here!!!

Time: Mar/20/2021 (a month ago)
A visit here is an exercise in frustration. I came in, w an appointment, to get one nail fixed. Took an hour and a half as he juggled off and on 4 clients. I wish I could say this was an one off. It’s not :( Every time I come in for a powder dip, I leave no later than 1 1/2 hrs later. Normally, 2 hours.. for something that should take 30-40 min. This is my 10th time here. The only reason, because they do a good job. But I won’t be back. Found another salon that does quality powder dip.

Time: Apr/21/2021 (in the last week)
So I go there and I kept telling the lady my nail was crooked. I do not have 1 even nail. Literally the worst 50 dollars I have EVER paid for an full set. I cried when I left that I even had to pay for the set. I absolutely hate my nails. I do not recommend

Time: Feb/11/2021 (2 months ago)
Worst experience of my life! Was there for 3 hours. Dude walks out in middle of nails for 45 minutes and at a part I couldn’t just walk out on. Then makes me pay 70 dollars they are pink with 1 letter on them. NEVER IN MY LIFE! Everyone please please don’t waste your money go to O.P nails!


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