Time: Jul/16/2021 (in the last week)
I had not been for a pedicure in over 20 years and after going to Lavender Nail and Spa I will make it a regular event! The customer service was courteous and considerate. The technicians were very patient explaining all of the options and their benefits. They took very good care of my crusty feet and the massage of my calves and feet was luxurious. Andy was knowledgeable and talented in the treatment and service he provided. It was worth every penny!
Time: May/29/2021 (a month ago)
Paying for my girlfriends nail, she was very unsatisfied and didn't want to offend the new hire so I called to ask then to switch or redo the service since she was highly unsatisfied. He couldn't handle me telling them that it was unsatisfactory . Handed it off to another girl who was more respectful and cared about the situation, then told my girlfriend to tell me not to call and yell at him when all I did was let him know the service was unsatisfactory and he hung up on me.
Time: May/28/2021 (a month ago)
Super Uninviting☹️
Called ahead to see if there was room for a pedicure - they said, sure come on over.
I arrive - no greeting - barked at to pick out color - put in chair with feet in water for 20+ minutes - not offered drink - no kind words telling me it would be a few more minutes - basic pedi $30 for nothing-? Not worth it -
I got out of the chair and dripped myself to the car - drove down the road to next nail place - Angel’s!
Whoa -🙌🏻🙌🏻much better ambiance, offered chair with drink right away - and three minutes later, I’m getting relaxing, pampered service - hot stones, hot towels, parafin wax, massage, scrub, polish - all for $35!!!!! That’s what I’m taking about.
Lavender needs to up their customer service and the menu was limited /pricey
Got me on the wrong day! I >treat
Time: Jun/13/2021 (a month ago)
I love my nails!! I was just so tired and tense ...I couldn't relax!! But the service was great!!!😀😀😀✅✅✅
Time: Mar/20/2021 (4 months ago)
Tried to use this business, made an appointment and when we arrived, they tried to say the appointment was at a different time! The three of us heard the appointment, so I think they changed the appointment because they weren't ready for us. Although they took 3 people ahead of us, and never even acknowledged me. I am disabled and cannot sit for very long, which is why the appointment was made. They were very rude and turned the time for Grandmother, daughter, and granddaughter to share into an awful experience. I had to leave because I couldn't sit any longer. I will never return
